ck4com Frequently Asked Questions

Creating a ck4com account takes under three minutes. Visit the ck4com Login page, click "Register", and fill in your preferred username, a secure password, your email address, and your mobile number. Select Bangladesh as your country and confirm your age is 18 or above. Once you submit the registration form, a verification link will be sent to your email — click it to activate your account and you can start playing immediately.

ck4com requires a valid government-issued photo ID to complete identity verification (KYC). Accepted documents include a Bangladesh National ID card (NID), a valid passport, or a driving licence. You may also be asked to provide proof of address — a recent utility bill or bank statement issued in Bangladesh within the last three months is acceptable. Upload clear, colour photographs or scans of both sides of your ID through your account settings.

To reset your ck4com password, go to the ck4com Login page and click "Forgot Password". Enter the email address registered to your account and ck4com will send a secure password-reset link within a few minutes. Click the link in the email, enter your new password twice to confirm, and your account will be accessible immediately. If you do not receive the reset email within 10 minutes, check your spam folder or contact live chat support.

No — ck4com strictly allows one account per person. Duplicate accounts are a violation of the Terms & Conditions and may result in the suspension of all associated accounts and the forfeiture of any balances or bonuses held within them. If you believe a duplicate account was created in error, contact ck4com support at [email protected] before attempting to register again. Our team will investigate and help you recover access to your original account.

You can request permanent account closure by contacting ck4com support via live chat or email at [email protected]. Before the account is closed, any remaining balance will be withdrawn to your registered payment method — make sure your withdrawal details are up to date. If you are closing your account for responsible gaming reasons, we encourage you to use the self-exclusion tool instead, which provides additional safeguards and ensures you cannot re-register during the exclusion period.

ck4com offers a full range of betting markets for Bangladesh Premier League (BPL) matches, including match winner, top batsman, total runs, wickets, and live in-play betting. Bets are settled according to the official match result declared by the BPL governing body. Matches that are abandoned or not completed to a minimum of the required number of overs may be voided and stakes returned, depending on the specific market rules displayed at the time of placing the bet.

All slot games on ck4com use a certified Random Number Generator (RNG) to determine outcomes, ensuring every spin is completely independent and unpredictable. The slots library includes titles from industry-leading providers such as Pragmatic Play, NetEnt, and Microgaming — all of whom hold independent certifications for fair play from recognised testing laboratories. RTP (Return to Player) percentages for each slot are available within the game information panel before you start playing.

Yes — ck4com is fully optimised for mobile browsers on Android and iOS devices. You do not need to download a separate app; simply open your mobile browser, navigate to ck4com.app, and log in. The full game library — including live casino tables, cricket betting, slots, Teen Patti, and High Roller games — is accessible on mobile. The interface adjusts automatically to your screen size for a smooth experience on smartphones and tablets across Bangladesh.

ck4com's live casino section features real human dealers streamed in high definition, with games including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and Live Andar Bahar. Games are powered by leading live studio providers including Evolution Gaming and Ezugi. Multiple table limits are available — from low-stakes tables suitable for casual players to VIP tables with higher bet ceilings for high rollers. All live games are accessible 24 hours a day.

Yes — ck4com covers major international cricket tournaments including the ICC T20 World Cup, the Indian Premier League (IPL), and bilateral series involving the Bangladesh Tigers. Betting markets include match winner, series winner, top run scorer, highest opening partnership, and many in-play options. Markets are opened as soon as official fixture schedules are confirmed and are updated in real time during live matches, allowing both pre-match and in-play betting throughout the tournament.

ck4com is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and the site. Player funds are held separately from operational funds to ensure your balance is protected. The platform is operated by an offshore licensed entity and undergoes regular fair-play audits by independent third parties. All game outcomes are governed by certified RNG systems. ck4com has served Bangladesh players since its launch without any reported security breaches or payment defaults.

ck4com operates as an offshore-licensed online gambling platform and does not hold a domestic licence issued by a Bangladeshi government authority. Participation is subject to the laws of your jurisdiction — players are personally responsible for ensuring that online gambling is permitted in their location. ck4com makes no specific legal representations for any individual player's situation. If you are uncertain about your legal position, we recommend seeking independent legal advice before registering.

The minimum age to register and play on ck4com is 18 years old. This is a strict requirement with zero exceptions. All players must confirm their age during registration, and ck4com may request official identity documents (such as a Bangladesh National ID card or passport) to verify age at any time. Any account found to belong to a person under 18 will be immediately closed and all associated balances forfeited in line with the Terms & Conditions.

To set a deposit limit on ck4com, log in to your account, go to Account Settings, and select the Responsible Gaming section. You can set a daily, weekly, or monthly deposit ceiling in Bangladeshi Taka. Deposit limits take effect immediately when you reduce them. Increasing a limit is subject to a 24-hour cooling-off period to prevent impulsive decisions. This feature is available to all registered ck4com players and is completely free to use at any time.

Self-exclusion on ck4com permanently closes your account for a minimum period of six months, or indefinitely if preferred. To activate self-exclusion, contact ck4com support directly via live chat or email at [email protected], or use the self-exclusion option in your Account Settings under Responsible Gaming. Once self-exclusion is activated, you will be removed from all marketing lists and will be unable to re-register for the duration of the exclusion period. Your remaining balance will be withdrawn to your nominated account.

If gambling is causing stress, financial difficulty, or affecting your relationships, please take action immediately — you do not need to wait until the situation is serious. Contact ck4com support at [email protected] and our responsible gaming team will help you activate the right protection tools, including self-exclusion, deposit limits, or a cooling-off period. Mental health professionals and counsellors in Bangladesh are also available to provide confidential support. Reaching out is the most important first step. For more tools and guidance, visit our Responsible Gaming page.